Help Centre

FAQ

SHIPPING

Where do you ship to?

How long does shipping take?

I haven't received all my order, should I be worried?

How can I track my order?

RETURNS

Can I return my products?

My product is faulty or I've been sent the wrong item

ORDERS & PAYMENTS

What forms of Payment do you accept?

Is it safe to use my credit card on Aluta?

I just placed an order, but didn't receive an email confirming the order. What can I do?

What currency are the items displayed in? How will I be charged?